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Wednesday, April 13, 2011

Dell Touch Screen Troll



 10:43:46    Customer  Jack Offasorous 
Initial Question/Comment: mbdesign8@gmail.com
 10:43:52    System  System 
You are now being connected to an agent. Thank you for using Dell Chat
 10:43:52    System  System 
Connected with Susheel T
 10:43:57    Agent  Susheel T 
Hello Jack :)
 10:44:01    Agent  Susheel T 
Welcome to Dell US Chat! My name is susheel kumar and I will be your Dell.com Sales Chat Expert.
I can be reached at susheel_kumar_t@dell.com or via phone at 1-800-BUY-DELL ext. 4161528. How can I help you today?
 10:44:36    Agent  Susheel T 
are we still connected jack ?
 10:45:30    Customer  Jack Offasorous 
yeah
 10:45:41    Customer  Jack Offasorous 
so I got a dell computer monitor
 10:46:16    Agent  Susheel T 
Glad you chatted in today..!
 10:47:41    Agent  Susheel T 
how may i help you with that jack
 10:48:01    Customer  Jack Offasorous 
and I thought it was touch screen,
 10:48:14    Customer  Jack Offasorous 
so i presseed on it and it didn't work, so I pressed on it again
 10:48:16    Customer  Jack Offasorous 
harder
 10:48:43    Customer  Jack Offasorous 
and it broke so now i have glass in my finger and it is juist spread all over the place
 10:48:46    Customer  Jack Offasorous 
i am scared
 10:48:50    Customer  Jack Offasorous 
can you come to my house?
 10:50:21    Customer  Jack Offasorous 
hello?
 10:50:26    Agent  Susheel T 
I am really sorry. You have reached the Sales Team for New Computers.
I wish I could help you with this but unfortunately I don’t have the proper access to the information or the details you might need.
So I kindly request you to get in touch with our CUSTOMER CARE on 1-800-624-9897. They are the right people who can assist you or provide resolution to the issue. So I request you to please call them.
 10:51:44    Customer  Jack Offasorous 
ok str you in india?
 10:52:12    Agent  Susheel T 
Yes i am located in india
 10:52:18    Customer  Jack Offasorous 
ahh very niice
 10:52:33    Customer  Jack Offasorous 
i have many indian friends
 10:52:45    Customer  Jack Offasorous 
are u playing cricket right now?
 10:53:12    Agent  Susheel T 
no i am not i am assisting the customers
 10:53:12    Agent  Susheel T 
Is there anything else I can help you with today?
 10:54:19    System  System 
The session has ended!

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